Last updated: August 12, 2026
These Terms and Conditions govern your use of the DAVID ATLIFE website and your purchase of our products and services.
By accessing this website, booking a consultation, submitting an order or completing payment, you agree to these Terms and Conditions.
1. About Us
DAVID ATLIFE is a trading name operated by:
Legal company name: Hangzhou Bibo Technology Co., Ltd
Registered address: Room 1631, Building A, Xinjun Mansion, No. 330 Wulianwang Street, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
Email: bespokesuit6@gmail.com
WhatsApp: +852 6660 5782
References to “DAVID ATLIFE,” “we,” “us,” or “our” mean the business identified above.
2. Our Products and Services
DAVID ATLIFE provides bespoke, made-to-measure and customized clothing, including suits, shirts, tuxedos and related products or services.
Many of our garments are produced according to customer measurements, selected fabrics, styles and customization instructions. Minor variations in colour, texture, pattern placement and construction may occur due to differences in materials, screens and the handmade nature of tailoring.
Product photographs and descriptions are provided as accurately as reasonably possible but are for general illustration unless a particular specification has been confirmed in writing.
3. Eligibility
You must be at least 18 years old or have authorization from a parent or legal guardian to place an order.
By placing an order, you confirm that the information you provide is accurate, complete and that you are legally authorized to use the selected payment method.
4. Consultations and Measurements
Customers are responsible for reviewing and confirming all measurements, fit preferences and customization details before production begins.
Measurements may be:
- Taken during an in-person consultation;
- Supplied by the customer;
- Taken by a third-party tailor; or
- Based on a previously approved DAVID ATLIFE garment profile.
Where measurements are supplied remotely, we may provide measurement guidance, but the customer remains responsible for the accuracy of the submitted information.
Changes in body shape or weight after measurements are taken may affect garment fit and are not considered manufacturing defects.
5. Orders
An order submitted through the website constitutes an offer to purchase.
An order is not finally accepted until we:
- Receive or authorize payment;
- Confirm the order details;
- Confirm that the selected fabric and materials are available; and
- Accept the order for production.
We may decline or cancel an order before acceptance because of pricing errors, unavailable materials, suspected fraud, payment problems, delivery restrictions or other reasonable operational concerns.
If we cancel an order after receiving payment but before production, we will refund the applicable payment.
6. Order Confirmation
Customers must carefully review the following before confirming an order:
- Garment type;
- Measurements;
- Fabric and colour;
- Style and construction options;
- Personalization details;
- Quantity;
- Delivery address; and
- Contact information.
Please notify us immediately if an order confirmation contains an error.
Once fabric has been cut or production has begun, changes or cancellations may not be possible.
7. Prices and Currency
Unless otherwise stated, prices are displayed and charged in United States dollars (USD).
Prices may change without notice, but changes will not normally affect an already accepted order.
Your bank or payment provider may apply currency-conversion fees, international transaction fees or other charges. These charges are controlled by the provider and are not collected by DAVID ATLIFE.
8. Taxes, Duties and Import Charges
Prices may not include destination-country customs duties, import taxes, brokerage fees or similar charges unless expressly stated at checkout.
The customer is responsible for charges imposed by customs authorities or local agencies in the delivery destination.
Customs procedures may cause delays outside our reasonable control. Refusal to pay import charges does not automatically entitle the customer to a refund.
Nothing in this section removes any responsibility that applicable law places on DAVID ATLIFE.
9. Payments
Available payment methods will be displayed at checkout and may include PayPal or other providers.
Payments are processed subject to the payment provider’s terms, privacy policy and security procedures. We may perform additional verification or request information reasonably necessary to confirm an order.
We are not responsible for service interruptions, account limitations or payment decisions made independently by a payment provider.
Customers must not initiate an unjustified chargeback instead of first contacting us to resolve an order concern. This does not limit any legitimate rights available through a card issuer, PayPal or applicable law.
10. Production Times
Any production or completion date is an estimate unless we expressly agree otherwise in writing.
Production may be affected by:
- Fabric or material availability;
- Measurement clarification;
- Customer-requested changes;
- Quality-control requirements;
- Alteration or remake requirements;
- Public holidays;
- Shipping interruptions; or
- Events outside our reasonable control.
We will make reasonable efforts to communicate significant delays.
11. Delivery
Customers must provide a complete and accurate delivery address.
Estimated delivery times are not guaranteed. Risk and ownership transfer according to applicable law and the delivery arrangements used for the order.
Please inspect the package promptly. Visible loss, damage or an incorrect delivery should be reported to us as soon as reasonably possible, together with photographs and relevant delivery information.
We are not responsible for delays caused by incorrect addresses, unsuccessful delivery attempts, customs processing or circumstances outside our reasonable control.
12. Fit, Alterations, Returns and Refunds
Because our garments may be personalized or made to individual measurements, they are generally not eligible for ordinary change-of-mind returns.
Fit problems, manufacturing defects or discrepancies from confirmed specifications should be reported within 14 days of delivery.
Eligible fit concerns will normally be addressed through alterations first. Repair, remake, replacement or another appropriate remedy may be offered depending on the circumstances.
Customers must not arrange paid alterations or return a garment without prior written authorization.
Full details are contained in our Returns, Alterations & Fit Policy, which forms part of these Terms and Conditions.
Nothing in these Terms limits mandatory legal rights relating to defective, incorrectly supplied or misdescribed goods.
13. Cancellations
Cancellation requests must be submitted as soon as possible.
Before production begins, we may approve a cancellation and refund, subject to any reasonable costs already incurred and applicable law.
Once materials have been ordered specifically for the customer, fabric has been cut or production has begun, the order may not be cancelled or refunded unless required by law or agreed by DAVID ATLIFE in writing.
14. Customer Responsibilities
Customers agree to:
- Provide accurate contact, measurement and delivery information;
- Review all order details before approval;
- Follow garment-care instructions;
- Attend agreed consultations or fittings on time;
- Communicate concerns promptly;
- Avoid unauthorized alterations before a claim is reviewed; and
- Use the website and payment services lawfully.
15. Garment Care
Garment performance and lifespan depend on proper use, storage and cleaning.
Customers should follow the care label and any instructions supplied with the garment. Damage caused by misuse, accidents, improper cleaning, ordinary wear, body-size changes or unauthorized alterations is not considered a manufacturing defect.
16. Promotions and Discount Codes
Promotions and discount codes:
- Are subject to their stated period and conditions;
- May be limited to selected products or customers;
- Cannot normally be exchanged for cash;
- May not be combined unless expressly allowed; and
- May be withdrawn or corrected where used fraudulently or because of an obvious error.
17. Website Accounts
Customers are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their accounts.
Please notify us promptly if you suspect unauthorized access. We may suspend accounts reasonably believed to be compromised, fraudulent or used unlawfully.
18. Acceptable Website Use
You must not:
- Use the website for unlawful or fraudulent purposes;
- Attempt to gain unauthorized access to the website or another account;
- Introduce malicious software;
- Interfere with website security or operation;
- Scrape or reproduce website content without authorization;
- Submit false reviews, orders or payment information; or
- Infringe the rights of DAVID ATLIFE or another person.
19. Intellectual Property
The DAVID ATLIFE name, branding, website design, text, photographs, graphics, garment designs and other content are owned by or licensed to DAVID ATLIFE unless otherwise stated.
You may use the website for personal shopping purposes only. You may not reproduce, distribute, modify, commercially exploit or create derivative works from our content without prior written permission.
20. Customer Content
If you send photographs, reviews, comments or other content, you confirm that you have the right to provide it and that it does not infringe another person’s rights.
We will not use identifiable customer photographs for public marketing without permission, except where otherwise permitted by law.
21. Privacy
Our collection and use of personal information are governed by our Privacy Policy.
By using the website or placing an order, you acknowledge that information may be processed by service providers, including website hosts, WooCommerce, payment providers, communications providers, tailors and delivery companies, as explained in that policy.
22. Third-Party Services
Our website may use or link to services operated by third parties, including PayPal, WhatsApp, Google and delivery providers.
Third-party services are governed by their own terms and policies. We are not responsible for their independent content, availability, security practices or decisions.
23. Availability and Errors
We try to keep website information accurate and available but cannot guarantee uninterrupted or error-free operation.
We may correct obvious pricing, description or technical errors. If an error materially affects an order, we will contact the customer and provide an appropriate option, which may include reconfirmation or cancellation.
24. Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for fraud or other rights protected by mandatory consumer law.
To the extent permitted by law, DAVID ATLIFE is not liable for:
- Indirect or consequential loss;
- Loss of profit, business opportunity or anticipated savings;
- Delays outside our reasonable control;
- Incorrect measurements supplied or confirmed by the customer;
- Damage resulting from improper use, care or alteration; or
- Failures caused by third-party services.
Where liability may legally be limited, our total liability relating to an order will not exceed the amount paid for the affected product or service.
25. Events Outside Our Control
We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, epidemics, government action, transportation disruption, customs delays, labour disputes, power failures, cyber incidents or material shortages.
We will take reasonable steps to reduce the effect of such events.
26. Complaints and Dispute Resolution
Please contact us first so that we have an opportunity to resolve a complaint:
Email: bespokesuit6@gmail.com
WhatsApp: +852 6660 5782
Please include your name, order number, explanation of the issue and supporting photographs or documents.
Nothing in this section prevents a customer from using rights or complaint procedures available under applicable law or through a payment provider.
27. Governing Law
These Terms are governed by the laws applicable to the DAVID ATLIFE operating company, subject to any mandatory consumer protections available in the customer’s country or region.
Any dispute that cannot be resolved informally will be handled by a court or other competent authority with jurisdiction under applicable law.
28. Changes to These Terms
We may update these Terms to reflect changes in our services, business practices or legal obligations.
The updated version will be posted on this page with a revised date. The terms applying to an order are normally those in effect when that order is accepted, unless a change is required by law.
29. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.
Failure to enforce a provision immediately does not waive our right to enforce it later.
30. Contact Information
DAVID ATLIFE
Operator: Hangzhou Bibo Technology Co., Ltd
Registered address: Room 1631, Building A, Xinjun Mansion, No. 330 Wulianwang Street, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
Email: bespokesuit6@gmail.com
WhatsApp: +852 6660 5782