Returns, Alterations & Fit Policy

Last updated: August 12, 2026

DAVID ATLIFE garments are made or adjusted according to each customer’s selected style, measurements and specifications. Because personalized garments cannot normally be resold, they are generally not eligible for change-of-mind returns or refunds.

1. Fit and Quality Concerns

Please contact us within 14 days of delivery if your garment:

• Has a manufacturing or material defect;
• Does not match the confirmed order specifications; or
• Requires reasonable fit adjustments.

Please provide your order number, clear photographs and a description of the issue.

Email: bespokesuit6@gmail.com
WhatsApp: +852 6660 5782

2. Alterations First

Where reasonably possible, we will first try to resolve fit concerns through alterations.

Do not arrange paid alterations without our prior written approval. If we authorize a local tailor, we may reimburse reasonable alteration costs up to the amount confirmed by us in writing. An itemized receipt will be required.

3. Repair, Remake or Replacement

If an eligible problem cannot reasonably be corrected through alterations, DAVID ATLIFE may offer, depending on the circumstances:

• Repair;
• Remake;
• Replacement; or
• Another appropriate remedy.

Refunds may be provided where required by applicable law or where DAVID ATLIFE is unable to provide a suitable remedy.

4. Conditions

To request assistance, the garment must normally be:

• Unworn except for fitting;
• Unwashed and undamaged;
• Free from stains, odors or misuse;
• Unaltered unless we approved the alteration; and
• Returned with its original packaging or accessories where reasonably possible.

5. Non-Returnable Situations

Unless required by applicable law, we cannot accept returns or refunds for:

• Change of mind;
• Incorrect measurements supplied or confirmed by the customer;
• Normal variations within reasonable tailoring tolerances;
• Damage caused by misuse, improper care or unauthorized alteration;
• Personalized features specifically approved by the customer; or
• Items reported more than 14 days after delivery without a reasonable explanation.

6. Cancellations and Changes

Please review all measurements, fabrics, colours and customization details carefully before confirming your order.

Cancellation or modification requests must be submitted before production begins. Once fabric has been cut or production has started, cancellation, measurement changes and refunds may no longer be possible.

7. Shipping Costs

If we confirm that an item is defective or does not match the confirmed order, DAVID ATLIFE will provide instructions regarding return shipping or another appropriate solution.

Unauthorized shipping or alteration expenses may not be reimbursed.

8. Statutory Rights

Nothing in this policy limits any mandatory consumer rights available under the laws applicable to your purchase. Personalized goods may be excluded from ordinary cooling-off returns in some jurisdictions, but legal rights relating to faulty or incorrectly supplied goods remain applicable.

9. Contact

For return, alteration or fit assistance:

DAVID ATLIFE
Email: bespokesuit6@gmail.com
WhatsApp: +852 6660 5782